Our Services
Admin Ark gives you skilled, NDIS-trained virtual assistants who can take care of the admin tasks that slow you down — so you can focus on your participants.
What Your VA Can Take Off Your Plate
Every Admin Ark VA is trained in NDIS admin, compliance and tools like ShiftCare. From service agreements to overdue invoices, we’re here to help with the real work that keeps your business moving.
Service Agreements
Written, updated and sent to participants.
NDIS Compliance Admin
Upload forms and prepare audit-ready docs.
Data Entry
Accurate input across tools like ShiftCare.
Client Follow Up
Chase invoices, send reminders, log contact.
Phone & Email Support
Answer calls and manage inbox traffic.
File Organisation
Sort folders, rename files, stay tidy.
FAQ
Got questions? Here’s what most new clients ask before getting started.
How do I get started?
It’s easy. Just book a free consult and we’ll chat about what kind of admin support you need. After that, we’ll recommend one of our VAs who we think is a great fit. You’ll meet them before anything starts — and nothing goes ahead unless you’re happy.
What if the VA isn't a good fit?
No problem. If the first VA isn’t quite right, we’ll suggest someone else. If neither are a match, we’ll refund any fees you’ve paid. We want you to feel confident before moving forward.
What does the $300 set-up fee cover?
It covers the essentials to get your VA set up properly — their email address, Microsoft 365 licence, remote computer setup, and any software-specific training they need (like ShiftCare, SLT or Brevity). It’s a one-off cost for new clients.
Who manages the VA day to day?
You do — they’re part of your team. You decide what work they do and how they do it. But you’re not on your own — Admin Ark is always in the background to help with training, tech setup, or issues if they come up.
Do I need to handle payroll or compliance?
No at all. Your VA is engaged through Admin Ark, so there’s no payroll tax, superannuation, or admin for you to manage. You just pay a flat hourly rate plus GST — and we handle the rest.
Ready To Hand Over Your Admin?
Book a free consult and find out how a trained VA can save you time, cut costs and keep your business running smoothly — without the staffing headaches.
LOCATIONS
Proudly headquartered in Perth, with satellite offices in the Philippines and Nepal.
USEFUL LINKS
We recognise the objectives of the Convention on the Rights of Persons with Disabilities. We also acknowledge the traditional custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders past and present.
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